Every ticket triaged the moment it lands
Ask in Slack, connect your helpdesk, Slack, and Notion, and your worker tags and prioritizes each ticket, drafts the first reply, and escalates what's urgent, on a schedule, a webhook, or with your approval.
What your support worker ships.
Each one connects the tools you already pay for, runs on a trigger you set, and returns a finished artifact, not a to-do.
Reads each ticket with history, tags topic, and sets priority.
Writes accurate first replies grounded in your help docs.
Posts outages, churn risks, and security reports to Slack fast.
Groups tickets by theme and writes what's rising to Notion.
Four jobs it does on day one.
Each one connects the tools you already pay for, runs on a trigger you set, and shows you the artifact it produced.
Triage + tag incoming tickets
Every new ticket is read with the customer's history, tagged by topic, and prioritized, so the right person sees the right ticket first.
Draft first-response replies
It drafts an accurate first reply grounded in your help docs in company context, then holds it for an agent to approve and send.
Escalate urgent issues
When a ticket looks like an outage, an angry churn risk, or a security report, it posts the full context to a Slack channel right away.
Weekly support-trends report
Each week it groups tickets by theme, surfaces what's rising, and writes a report to Notion so the team fixes causes, not just tickets.
It does the work. You stay in control.
Approvals
External actions pause before they ship.
Replay every run
See inputs, steps, tools, cost, and output.
Context-bound
Workers follow your ICP, style guide, playbooks, and rules.
Tool permissions
Each worker only gets the tools it needs.
Hire your support worker in two minutes.
Ask the job in Slack, connect your helpdesk, Slack, and Notion, set the approval policy. It runs on a schedule, a webhook, or on demand.